1. prereq

source /etc/cid.conf
curl -s http://${rdsserver}/sharel/bin/inst-httpd | sh
curl -s http://${rdsserver}/sharel/bin/inst-mariadb-server | sh
yum -y install php-imap php-intl php-apcu php-opcache
systemctl restart httpd.service

2. installation

wget -nv http://d01cid.ddns.net/sharel/img/osticket/osTicket-v1.14.3.zip -O /tmp/osticket.zip
mkdir -p /opt/osticket
unzip -oq /tmp/osticket.zip -d /opt/osticket/
mv /opt/osticket/upload/* /opt/osticket/
rmdir /opt/osticket/upload/
mv /opt/osticket/include/ost-sampleconfig.php /opt/osticket/include/ost-config.php
wget -nv http://d01cid.ddns.net/sharel/img/osticket/plugins.zip -O /tmp/plugins.zip
unzip -oq /tmp/plugins.zip -d /opt/osticket/include/plugins/
chown apache:apache -R /opt/osticket/
rm -f /tmp/osticket.zip /tmp/plugins.zip
wget -N -nv http://d01cid.ddns.net/sharel/etc/httpd/conf.d/osticket.conf -P /etc/httpd/conf.d/
cube /etc/httpd/conf.d/osticket.conf "d01.net" with "$(hostname -d)"
systemctl reload httpd.service
mysql -u"root" -p"Passw0rd" -e "create database osticket;"

3. configuration

4. references